My Thoughts
Stop Making Small Talk About the Weather: Why Most People Are Terrible at Conversations (And How to Actually Connect)
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Here's something that'll annoy the life out of you: watch any networking event in Sydney or Melbourne and you'll witness the same painful ritual repeated endlessly. Grown professionals standing around clutching warm beer, desperately avoiding eye contact, and when they finally do engage, it's the conversational equivalent of watching paint dry.
"How about this weather, eh?"
Christ almighty.
I've been running communication workshops for Australian businesses for seventeen years now, and I can tell you with absolute certainty that 87% of professionals think they're good conversationalists when they're actually human sedatives. The problem isn't that people don't want to connect—it's that nobody taught them how conversations actually work beyond the scripted pleasantries we learned in primary school.
The Myth of Natural Conversationalists
Let me bust this ridiculous myth right here: there's no such thing as a "natural" conversationalist. You know those people who seem effortlessly charming at work functions? The ones who glide between groups, leaving everyone feeling heard and energised? They're not born that way. They've simply figured out the mechanics that most of us stumble through blindly.
I used to believe the opposite, actually. Spent years thinking some people were just "gifted" with the social gene while the rest of us were doomed to awkward silences and forced laughter. Dead wrong. Social skills are learnable skills, full stop.
The revelation came during a particularly brutal corporate retreat in the Blue Mountains circa 2009. I was facilitating a team-building session (yes, I know, but it paid the bills) when I noticed something fascinating. The executives who commanded boardrooms couldn't hold a decent conversation to save their lives outside their professional comfort zones. Meanwhile, the receptionist—a young bloke from Parramatta who'd barely finished Year 12—was having genuine, engaging chats with everyone from the CFO to the cleaning staff.
What was the difference? He wasn't trying to impress anyone. He was genuinely curious about other people.
The Curiosity Factor: Why Questions Trump Statements
Here's where most people get it completely backwards. They think good conversation means having interesting things to say. Wrong. Good conversation means being genuinely interested in what others have to say.
The best conversationalists I know—and I've worked with everyone from mining executives in Perth to tech entrepreneurs in Melbourne—all share one trait: insatiable curiosity about other people's experiences. They ask follow-up questions. Real ones, not the polite "oh that's nice" variety that signals you're already planning your next comment.
Try this experiment next time you're at a work function. Instead of preparing your own stories, prepare your questions. Not the obvious ones ("What do you do?") but the ones that reveal character:
"What's the best part of your workday?" "What would you change about your industry if you could?" "What's something you've learned recently that surprised you?"
Watch what happens. People light up. They lean in. They remember you.
But here's the thing—and this is crucial—you can't fake curiosity. People smell insincerity from across the room. You have to genuinely want to know the answers. If you don't, work on that first. Because if you're not interested in other people, why should they be interested in you?
The Energy Exchange: Why Some Conversations Drain You
Ever notice how some people leave you feeling energised while others make you want to hide in the nearest bathroom stall? It's not random. It's about energy exchange.
Energy drainers are usually doing one of three things: monopolising the conversation, complaining without purpose, or asking for advice they'll never take. I call them "conversational vampires." They suck the life out of social interactions and leave everyone feeling depleted.
Energy givers, on the other hand, create what I call "conversational ping-pong." They serve up interesting observations, listen actively to the return, and build on what they've heard. The conversation has momentum. It goes somewhere.
Take my mate Dave from Brisbane—absolute legend at this. He runs a small construction business and you'd never pick him as a networking natural, but put him in any room and within twenty minutes he's connected with half the people there. His secret? He listens for problems he might be able to solve, experiences he can relate to, or perspectives that challenge his own thinking.
Dave doesn't just ask "How's business?" He asks "What's the biggest challenge you're facing in your business right now?" Then he actually listens to the answer. Sometimes he can help, sometimes he can't, but people walk away feeling heard.
That's the difference between small talk and real conversation.
The Australian Factor: Why We're Actually Terrible at This
Let's be honest about something: Australians have some unique conversational challenges. Our cultural tendency to deflect compliments, downplay achievements, and avoid appearing "up ourselves" creates some weird social dynamics.
I see it constantly in my workshops. Someone shares a genuine accomplishment and the immediate response is either self-deprecation ("Oh, it was nothing really") or awkward silence because nobody wants to be seen as a "tall poppy." We're so terrified of appearing boastful that we've forgotten how to celebrate each other's wins.
This cultural quirk makes networking events particularly painful. Everyone's understating their achievements while simultaneously trying to make business connections. It's like watching people try to sell something while apologising for having it in the first place.
The solution isn't to become an obnoxious American-style self-promoter (God forbid). It's to learn how to ask better questions about other people's successes and respond more generously when they ask about yours.
Instead of "What do you do?" try "What's the most interesting project you're working on right now?" Instead of deflecting praise with "It was nothing," try "Thanks, it was really challenging but worth it. Have you ever worked on something similar?"
The Digital Distraction Disaster
Here's something that makes my blood boil: the number of professionals who think they can multitask during conversations. Checking phones, scanning the room for "more important" people, or worse—actually taking calls mid-conversation.
News flash: there's no such thing as multitasking during human interaction. When you're looking at your phone, you're not listening. When you're planning your exit strategy, you're not present. When you're evaluating whether someone is "worth your time," you're missing the entire point of human connection.
I've watched brilliant business minds completely fumble relationship-building opportunities because they couldn't resist the dopamine hit of checking their notifications. Meanwhile, their competition—often less qualified but more present—walks away with the deals, partnerships, and referrals.
The fix is embarrassingly simple: put the bloody phone away. Make eye contact. Be where you are.
Reading the Room: When to Pivot, When to Persist
One thing I learned the hard way is that not every conversation is worth saving. Sometimes people aren't in the mood to chat. Sometimes the chemistry just isn't there. Sometimes you've misread the situation entirely.
The key is recognising the signals early and responding appropriately. If someone's giving one-word answers, checking their watch, or looking over your shoulder, they're done. Don't take it personally. Politely extract yourself and move on.
On the flip side, when you find someone who's genuinely engaged—eyes bright, asking follow-up questions, building on your ideas—lean into it. These are the conversations that create opportunities, friendships, and partnerships.
I remember a chance conversation at a coffee shop in Adelaide that turned into a three-year consulting contract. Not because I was trying to sell anything, but because we discovered a shared fascination with organisational psychology and spent two hours diving deep into the topic. The business relationship grew from genuine connection, not forced networking.
The Follow-Up Factor: Where Most People Drop the Ball
Here's where even good conversationalists often fail: the follow-up. You have a great chat, exchange contact details, and then... nothing. The connection dies in your LinkedIn pending requests.
Good conversations deserve good follow-ups. Not sales pitches or generic "nice to meet you" messages, but genuine continuations of what you discussed. Reference something specific from your conversation. Share an article related to their interests. Make an introduction that could help them.
The goal isn't immediate reciprocity. It's building relationship capital over time.
The Authenticity Imperative
Let me address the elephant in the room: everything I've just described sounds manipulative to some people. "Aren't you just teaching people to be fake?" No. I'm teaching people to be more intentionally human.
Authentic conversation isn't about saying whatever pops into your head. It's about being genuinely interested in creating connection and understanding. It's about bringing your real self to interactions rather than your nervous, defensive, or strategic self.
The most memorable conversations I've had—personally and professionally—have been with people who weren't trying to impress me, sell me something, or manage my impression of them. They were simply being themselves and inviting me to do the same.
The Practice Prescription
Social skills atrophy without practice. Just like going to the gym, you can't cram conversational fitness into occasional bursts of activity. You need regular, deliberate practice.
Start small. Practice with baristas, shop assistants, neighbours. Ask genuine questions and listen to the answers. Notice what works and what doesn't. Pay attention to energy levels—yours and theirs.
Graduate to professional settings armed with better questions and real curiosity. Stop viewing every interaction as a transaction and start seeing them as opportunities for human connection.
The business benefits will follow naturally. People do business with people they like, trust, and remember. And they like, trust, and remember people who make them feel heard and valued.
It's not rocket science. It's just forgotten common sense.
After seventeen years of watching professionals struggle with basic human interaction, I'm convinced that conversation skills are the most undervalued asset in Australian business. Master them, and you'll stand out in a sea of weather-obsessed small talkers.